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Plan A Technologies

408 | Technical Writer

General

Brazil - Brasília, Brasil | Tempo Inteiro | Confidential


Brasília, Brasil Intetics Tempo inteiro

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for a Technical Writer & Corporate Trainer to enrich its team with a skilled professional.

Responsibilities:

  • Content Development: Craft detailed documentation, manuals, and training guides based on user stories and business requirements for Microsoft Dynamics 365.
  • Training Delivery: Conduct informative and engaging training sessions for both technical and non-technical staff, ensuring effective understanding and application of Microsoft Dynamics 365 functionalities.
  •  Collaboration: Work closely with SMEs, project managers, and IT teams to gather information and stay updated on system changes and updates.
  • Feedback Integration: Collect and incorporate feedback from training participants to continuously improve training materials and delivery methods.
  • Best Practices: Champion best practices in documentation and training, ensuring content accuracy, relevance, and accessibility.
  • Tool Mastery: Utilize the latest tools and technologies for documentation and training, including e-learning platforms and multimedia tools.

Requirements

  • Proven experience as a Technical Writer and Corporate Trainer, with a strong background in Microsoft Dynamics 365.
  • Deep understanding of Microsoft Dynamics 365 features, functionalities, and best practices.
  • Exceptional writing and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.
  • Experience in instructional design and developing training materials for adult learners.
  • Strong organizational and project management skills, capable of managing multiple training initiatives simultaneously.
  • Ability to quickly adapt to new technologies and continuously update training materials to reflect the latest system changes.


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