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Dollarama L.P.

Assistant Shop Manager

General

Canada - Toronto, ON, Canada | Full Time | Confidential


Toronto ON, Canada The Latest Scoop Full time

Why The Latest Scoop (TLS) Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Assistant Store Manager (ASM) Who are you?
You will act as the second hand to the SM and work in tandem to achieve the store goals.

Our sales culture lives through our Purpose, Core Values and Guiding Principles. Achieves quantitative measures of performance in the following areas: Conversion, % actual sales to target, average invoice, units per transaction, email capture and sales per hour.
Oversee operational practices making sure that the Scoop location runs smoothly while meeting projected revenues and sales targets.
Drive Key Performance Indicators (KPI) results for your Store.
Achieve consistency and cohesive brand image through red carpet employee onboarding, training and education.
Cultivate and grow a strong team of Floor Supervisors, Style Advisors and Retail Operations Associates.

Attract, develop and fuel a talent pipeline in your store.
Responsible for ensuring effective training of all staff.
Responsible for assessing training needs required for optimal performance within the store and clearly communicating this to your Store Manager.
Ensuring operational efficiency in your store by following BOH guidelines and leading your Retail Operations Associate effectively.
Responsible for celebrating wins in addition to conducting constructive feedback with regards to sub-standard performance.

Committed to creating TLS company culture within the store and imparting onto employees.
Execute and facilitate corporate communications to store team.
Nail the delicate balance between sales and service.
Ensure that the store environment is inspiring, and our product is easily accessible.
Champion the operational systems that allow the store to function effectively.

You are enthused by your customers experience and when your store doors open your intent is to create memorable guest experiences.
You will lead, develop, coach and inspire the store to deliver an optimal customer and employee experience.

We will promote the financial success of each store as well as the company.
We will ensure all our policies are ethical and fair to our team and customers.

Strong sales ability with proven results.
Retail Management for a minimum of 1+ years.
Flexible work Schedules
· Training to develop your career in retail
· Performance recognition through bonus structure
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