Job Overview:

JD Group is seeking a highly skilled and motivated Floor Manager to join our team in a retail environment. As a key member of our in-store team, you will be responsible for providing visual support, engaging customers, and leading the team to achieve sales targets.

Key Responsibilities:

• Provide visual support to the store, including creative product placement and utilizing the latest fashion trends.
• Lead the entire team on the floor, be the first point of contact for personnel matters, and motivate and support all team members.
• Create window and in-store displays that maximize store profitability through enticing visual concepts.
• Provide excellent levels of customer service, support and deal with customer complaints and inquiries, and ensure the personal appearance of sales team is in line with company guidelines.
• Ensure targets are achieved and, where possible, exceeded, and support and motivate staff service levels to maximize store sales.
• Utilize in-store devices to offer customers the whole product range and use reports to assist in product placement of key selling lines.
• Attract, engage, and motivate customers into making purchases in-store by using the latest visual techniques, provide assistance with the maintenance of standards on the sales floor, and keep stock clean and presentable at all times.
• Encourage, develop, and motivate personal progression throughout the store, provide assistance with the induction and training of new joiners, and assist with the development of existing staff.

Requirements:

• Retail supervisor experience would be advantageous.
• Excellent time management skills.
• Strong verbal and written communication skills.
• IT skills, including Microsoft Outlook, Word, and Excel.

Benefits:

• Staff discount on JD Group and other brands within the organization.
• Pension scheme.
• Personal development opportunities to learn and develop at work.