Monitoring computer systems for malfunctions and errors.Performing maintenance and updates on hardware and software systems as needed.Installing new hardware such as computers, servers, and other peripherals.Installing and updating software such as MS Office, antivirus, and operating systems.Troubleshooting and diagnosing technical issues.Implementing repairs and updates based on diagnostic assessments.Generating error, diagnostic, and repair reports.Providing customers with training on the operation and maintenance of various computer systems.Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.