WHY? The Latest Scoop (TLS)
Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.

Our sales culture lives through our Scoop Academy offered to all our employees. We give you the tools to drive experiences. You will be dripping in compensation through our performance-based incentive program. We reward you for having an amazing time creating experiences that our clients will remember and continue to come back for
Guiding Principals
- We believe that exceptional leadership drives exceptional results.
- We believe that a company based on customer loyalty is a successful one.
- We will promote the financial success of each store as well as the company.
- We will create a welcoming environment where our team can achieve both personal and career goals.
- We will show honesty, care, and integrity to everyone who interacts with our company.
- We will ensure all our policies are ethical and fair to our team and customers.

WHO? are you?
A likeminded individual with a VIBRANT COLORFUL PERSONALITY You love to come to work and smile and laugh and have a good time. Your glass is always half full and you are not stopped by the mountain in your path. You genuinely love connecting with people and are not shy to strike a conversation or strike a pose Love clothes and have a true passion for making people love themselves and embrace their individuality
Tell me more
Style Advisor (SA)
Is obsessed with making an outstanding impression on every person who walks through the door. The SA working closely with the drives the common goal of maximizing sales by creating world-class experiences for our clients and employees. You’ll make a serious impact through TLS “Values” by “Giving a **” about how Scoop shows up for our employees and our clients. As SA you drive a “Genuine Approach” to engagement while “Embrace Individuality” You’re “Radiating Energy” is contagious in everything you do, and you are committed to building your “Team Scoop “
“GIVE A **“
- Putting passion into your like and work to drive results
- You LOVE styling and selling and bringing the party everywhere you go.
- You provide consistently exceptional service to our customers.
- You are a top seller in the company.
- You’ve mastered the 6 Steps of Scoop selling and aligning our core values to achieve our purpose for our customers.

“GO TEAM SCOOP”
- We work as a team in all our tasks
- You support your teammates and do your best to help others learn.
- Always willing to jump in where needed
- We work together to build a great experience for our guests
- Feedback is good and constructive don’t shy away from giving it.
- Be opened minded and approach all tasks with a can-do attitude.

“BE GENUINE”
- Communication is essential in human connection
- Be Genuine in all you do and help your customer from your heart. We want our clients to be amazed by your genuine honest approach to styling them
- Be genuine in all areas, giving feedback, taking feedback, and engaging with people around us.

"EMBRACE INDIVIDUALITY"
- We are not cookie -cutter anything
- People inspire us and every person’s style is unique.
- Understand your customers uniqueness through engagement and find items that compliment the way they choose to live their life.

"RADIATE ENERGY"
- We take on tasks with enthusiasm and intent
- BE YOU Fun outgoing and beautiful as you are
- Bring your positive energy to work everyday and be energized by people around you.
- You are enthused by your customers experience and when your store(s) doors open.
- You create amazing customer experiences.

**Responsibilities**:

- Ensures high levels of customer satisfaction through excellent customer service
- Proficient with POS system
- Proficient with TLS policies & procedures
- Understands TLS sales targets, goals and expectations
- Assess customer needs and provide assistance and information on products
- Restock products as they sell
- Comply with inventory control procedures
- Team up with co-workers to ensure proper customer service
- Build trusting relations with customers