Key ResponsibilitiesTechnical Implementation:• Deploy and configure 2 FA, IAM, PAM, and phishing simulation solutions at customer sites or remotely.• Integrate solutions with clients’ existing IT infrastructure.Customer Support & Troubleshooting:• Provide post-sales technical support and resolve issues promptly.• Serve as a technical escalation point for more complex challenge.Training & Enablement:• Conduct workshops and training sessions for end-users and systemadministrators.• Develop and maintain technical documentation such as guides and FAQs.Collaboration & Feedback:• Work with pre-sales teams for a smooth handover post-sale.• Collect and share customer feedback to improve product offerings and service quality.Continuous Learning:• Stay updated on the latest cybersecurity technologies and trends.• Gain expertise in the latest IAM tools, including One Identity solutions.#J-18808-Ljbffr