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In this role you will manage the daily operations and delivery of the automation and orchestration of infrastructure technologies. Including managing provisioning, automation, IT infrastructure monitoring and analytics, optimisation of tools and processes, keeping IT infrastructure inventory and asset management tools up-to-date and automating service requests, software and tools.

Operating Network: You will report to the Head of IT Operations Unit, which is responsible for providing IT services for operation, monitoring & scheduling, operational processes, automation & orchestration.

Accountabilities: Contribute to and implement the EIB digitalisation strategy in the domain of automation & orchestration systemsLead automation & orchestration design activities for projects supporting the various IT infrastructure peer domains including information securityEnsure that projects are managed and that solutions are designed and implemented respecting standards and proceduresCoordinate project teams for the implementation of projects and maintenance of automation toolsLeverage technology to automate manual tasks, and seek efficiency gains, in order to contribute to continuous improvement, wherever practicable and appropriate Resolve incidents in coordination with the Incident and Problem ManagerMaintain hardware and software in the latest levels of patching and supported versionsHelp the EIB in keeping up-to-date with the latest developments by bringing external views on technologies and the evolution of best practice. Run and support various proof-of-concept initiatives and evaluation of new software and technologies

Qualifications: University degree preferably in computer scienceAt least 5 years of relevant professional experience in IT infrastructure, with an emphasis on orchestration and automationProven experience of automation deployment, provisioning, configuration and knowledge of datacentre related technologies virtualisation, provisioning and IT infrastructure management tools (e.g. Azure DevOps, Ansible, vRA, teraform)Proven experience of delivering automation and orchestration solution to cloud and hybrid environmentsBroad understanding of IT infrastructure, IT applications, architecture, databasesExperience in delivering automation and orchestration of IT infrastructure and datacentre services in collaboration with service partnersUnderstanding of procurement and service contracts, including procuring software and services in a public sector environment would be an advantageExcellent knowledge of English and/or French (*), with a good command of the other. Knowledge of other EU languages would be an advantage.

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