Our client is looking for a talented and experienced IT Support Engineer to join their team. The ideal candidate will have a strong understanding of IT systems and applications, as well as excellent problem-solving and troubleshooting skills combined with excellent communication and interpersonal skills.DescriptionRespond to and resolve technical support tickets from employees and customersDiagnose and troubleshoot technical issuesEscalate complex issues to the appropriate IT teamProvide training and support to employees on how to use IT systems and applicationsKeep up to date with the latest IT technologies and trends