Sharjah, United Arab Emirates Sobha Constructions LLC Full time
Responsibilities:
Maintaininga positive, empathetic, and professional attitude toward customersat all times.
Responding promptly to customerinquiries.
Communicating with customers throughvarious channels.
Acknowledging and resolvingcustomer complaints.
Knowing our productsinside and out so that you can answerquestions.
Processing orders, forms,applications, and requests.
Keeping records ofcustomer interactions, transactions, comments, andcomplaints.
Communicating and coordinating withcolleagues as necessary.
Providing feedback onthe efficiency of the customer serviceprocess.
Managing a team of junior customerservice representatives.
Ensure customersatisfaction and provide professional customersupport.
Key Skills Management,Service,Customer Employment Type : Full-time Department / Functional Area: Helpdesk,Customer Service,Telecalling Experience: 20 Years - 26 Years years Gender: Male Vacancy: 1 Joining Date: Sat, 21Dec 2024
