The candidate must possess the following:
Proven track record of designing and implementing chatbots for various platforms.
- Familiarity with chatbot development tools like Dialogflow, Microsoft Bot Framework, or Rasa.
Strong coding skills in languages such as Python, Node.js, or similar. While not mandatory, any experience or interest in Large Language Models (LLMs), including usage of libraries like LangChain, LangGraph or LlamaIndex, is considered a significant advantage.
Experience integrating chatbots with CRM systems, databases, and other enterprise tools.
Ability to design conversation flows and optimize user interactions.
Knowledge of natural language processing and machine learning basics.
Experience in training and refining chatbot models for better accuracy.
Strong debugging and troubleshooting skills for real-time chatbot interactions.
Excellent communication skills with a focus on end-user experience.
Commitment to staying updated with the latest in chatbot technology and trends.